HeywoodPhillips | The People Consultancy for Tech Founders

The Hidden Cost of Churn

For tech founders, losing people isn’t just inconvenient — it’s expensive. One in three new team members leave within 90 days, costing founders precious time and money in re-recruitment, onboarding, and lost productivity.

At HeywoodPhillips, we quantify that cost, fix what’s driving it, and give you simple systems to keep your best people.

Our 4-Step, Done-for-You Package

A simple, structured process to reduce churn and keep your team aligned.

1. Churn Cost Audit — we calculate your expected turnover cost using the industry-standard 33% attrition rate. We multiply this by 8–10 hours of founder time per freelancer or contractor lost or by £5,000 per employee lost. You then assign a value to your own time — we show you the total cost of churn in real money.
2. Founders Playbook — a practical guide for founders covering expectation-setting, communication, feedback loops, output-linked payments, and how to work effectively with contractors and employees.
3. Onboarding Package — a ready-to-use resource for every new contractor or employee, clarifying expectations, deliverables, and review cadence from day one.
4. Retention Audits — optional monthly pulse and leaver surveys, with insights summarised for a short monthly partnership call. See issues before they become turnover.

All deliverables are tailored for tech founders — simple, practical, and immediately usable.

Pricing & Options

Package	Ideal For	Monthly Cost	Includes
Freelancer People Support	Founders managing remote or contract teams	£350 / $450 per month*	All 4 steps: Churn Cost Audit, Founders Playbook, Contractor Onboarding Package, and Retention Audits
Employee People Support	Founders with permanent or hybrid team members	£100 / $125 per employee per month*	All 4 steps: Churn Cost Audit, Founders Playbook, Employee Onboarding Package, and Retention Audits

*Two months upfront. No minimum term. Packages updated monthly as your team grows.

Many founders use both packages together if they manage a mix of freelancers and employees.

Bespoke and retainer People Consultancy services are also available on request.

Get Your Churn Cost Report

Find out exactly how much attrition is costing your business — and what to do about it. You’ll receive a short report with your estimated cost of churn and first actions to reduce it.

Why Founders Work With HeywoodPhillips

Quantify what churn really costs you — instantly.
Practical, reusable Playbook and onboarding materials.
Save 8–10 hours of founder time for every contractor lost.
Cut the £5,000+ replacement cost per employee.
Designed for distributed and global tech teams.